Barclay Enterprises, Inc.

Setting the Standard  of Quality®



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Barclay Enterprises, Inc.
 TELEPHONE EQUIPMENT REPAIR & SALES


Celebrating our 20th anniversary....made possible by thousands of satisfied customers!

2275 LaCrosse Ave #201  Colton, CA 92324   Shipping instructions4
1-800-513-9962 (From Canada: 909-783-9091)  7:30.a.m. - 4:00 p.m. PST

Barclay Enterprises announces acquisition of G&S Teletronics' telephone repair division. Click here for details...

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4 HOME / ABOUT US
4 TESTIMONIALS
4 CONTACT US
 8SALE PRICES

   8Multi-Line Business Telephones, Systems & Parts, including control units, cards, consoles, boards, modules, power supplies, etc.

  
8Cordless Phones
        8Panasonic KX-TGA
        8Siemens Gigaset
        8Other Cordless

  
8Answering Machines

 8REPAIR PRICES

   8Multi-Line Business Telephones, Systems & Parts, including control units, cards, consoles, boards, modules, power supplies, etc.

  
8Consumer Telephones (corded)

   8Cordless Phones
        8Panasonic KX-TGA
        8Siemens Gigaset
        8Other Cordless

  
8Answering Machines

       ___________
  8Can't find your equipment listed in our Repair Price List?

       How to Send Us a Repair How to send us a repair

       How to Pay for a Repair

    
  Return Shipping Charges

    
  Quality Standards

       Warranty

      
Turnaround & Rush Service


      
Advance Replacements

      
Surcharges

       No Trouble Found

       Returns & Refunds  
4 WARRANTY
4 FEATURED ITEMS
4 TECHNICAL SUPPORT
4 MANUALS & USER GUIDES
4 LOOKING TO SELL?
4 T-WASTE® PROGRAM
4 WEB PARTNERS
4 MUSIC-ON-HOLD
4 KEYWORDS

        “Setting the Standard of Quality”® since 1988   Barclay Enterprises, Inc.

 

IF WE CAN'T FIND A PROBLEM WITH YOUR EQUIPMENT...

 

If we can't find the problem you report, or any problem at all, we still charge the full repair price. Why? It's a fact: "No-trouble-found's" are more costly for us to handle than repairs!

If the repair technician cannot initially find anything wrong with your equipment --- especially the problem you report --- he must actually devote more time (and sometimes parts) than a normal repair in which the problem shows up immediately. The tech must determine: "Is the problem delayed?" "Is it intermittent?" "How loaded down must the system be to get this item to fail?" "Am I missing anything?"

To do this he must run the phone continually (for days, sometimes weeks) and has to constantly check and recheck in an attempt to duplicate the problem you've reported or any other problem. In some cases, he'll replace parts that he knows may repair the problem you've reported... even though he could never duplicate it.

Of course, we still cosmetically recondition your phone and give it the standard warranty.

If your "no-trouble-found" equipment still exhibits the same problem when you get it back, we will gladly make another attempt to duplicate the problem and repair it, but we strongly recommend you troubleshoot your own system again to assure yourself that the unit you've sent to us is indeed defective. WE DO NOT REFUND RUSH CHARGES OR REPAIR CHARGES FOR NO-TROUBLE-FOUND's.