Repair Order Form

NOTE: If you have an item not listed in our pricelist, email us for special instructions before shipping.

Please print and complete this repair order form and include it with your order. Or, simply include a note on a plain sheet of paper with the information requested below. We do not return original packing. Do not include the manufacturer's original container if it is important to you.

IF YOU'RE SENDING MORE THAN ONE ITEM: Just fill out one Repair Order Form, but tape a note to each unit telling us the problem it's exhibiting, whether the problem is delayed and/or intermittent, and what you've done to try and fix it, if anything. If you don't remember what the problem is or no one told you, don't worry about it --- we still put everything through a complete diagnosis.

COMPANY NAME _______________________________________________ PHONE #________________

NAME ___________________________________________________ EMAIL ___________________

YOUR ADDRESS _______________________________________________________________________

WHAT ARE YOU SENDING US? ___________________________________________________________

WHAT ARE THE SYMPTOMS ________________________________________________________________________________________________

IS THIS PROBLEM INTERMITTENT? YES___   NO___
IS THIS PROBLEM DELAYED? (i.e., doesn't immediately appear when you first plug the unit in or try to use it) YES___   NO___
IS THIS A WARRANTY RETURN? NO___   YES___   If yes, be sure to write WARRANTY in BIG letters at the top of this page and also on the outside of the shipping container.

Our standard turnaround times vary from product to product.
DO YOU WANT RUSH SERVICE?
[ ] No [ ] Yes. If yes, indicate: [ ] 5 day rush or [ ] 24 hour rush

Note that rush service has an upcharge. Click here for prices.

IT IS VITAL that you write "24 HR RUSH" or "5 DAY RUSH" in BIG PRINT on the outside of the box by the shipping label.

We return all repairs --- even rush repairs --- by FedEx Ground unless you specify otherwise. See below.

HOW DO YOU WANT US TO RETURN YOUR EQUIPMENT TO YOU?
Goes FedEx ground unless you tell us otherwise:

[ ] FedEx Ground (1-5 days depending on destination)      [ ] 3 day air    [ ] 2 day air
[ ] Standard Overnight (delivery end-of-day)   [ ] Priority Overnight (10:30 a.m., where available)
[ ] Priority First Overnight (8:30 a.m., where available)
[ ] US Mail - Priority     [ ] US Mail - Parcel Post   Up to 5 day delay before we mail by USPS.

BARCLAY ENTERPRISES, INC. 2275 LACROSSE AVE #201 COLTON, CA 92324

THANKS FOR CHOOSING BARCLAY ENTERPRISES, INC! Setting the Standard of Quality^Ž