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 HOME / ABOUT US |
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TESTIMONIALS |
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CONSUMER
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CONTACT US |
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SALES PRICES
Multi-Line
Business Telephones, Systems & Parts,
including control units, cards, consoles,
boards, modules, power supplies, etc.
Cordless
Phones
Panasonic
KX-TGA
Siemens
Gigaset
Other
Cordless
Answering
Machines |
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REPAIR
PRICES
Multi-Line
Business Telephones, Systems & Parts,
including control units, cards, consoles,
boards, modules, power supplies, etc.
Consumer
Telephones
(corded)
Cordless
Phones
Panasonic
KX-TGA
Siemens
Gigaset
Other
Cordless
Answering
Machines
Your model isn't listed?
REPAIR SERVICE FAQs
How to Send Us a Repair
How to Pay for a Repair
Return Shipping to You
Quality Standards
Repair Warranty
Turnaround & Rush Service
Advance Replacements
Surcharges
No Trouble Found |
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WARRANTY |
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RETURNS
& REFUNDS |
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FEATURED ITEMS |
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TECHNICAL SUPPORT |
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MANUALS & USER GUIDES |
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LOOKING TO SELL? |
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T-WASTE®
PROGRAM |
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WEB PARTNERS |
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MUSIC-ON-HOLD |
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KEYWORDS
“Setting the
Standard of Quality”®
since 1988 Barclay Enterprises, Inc. |
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SHIPPING
INSTRUCTIONS
NOTE: We ship to US and CANADA
addresses ONLY. |
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Just follow these easy steps:
Step
1
Pack your phones (a used box is OK) and pad them with crumpled newspaper.
Note
that we do not return your original packaging, so please don't include the
manufacturer's original container if it is important to you.
Step 2
Include a packing list (handwritten
on a plain piece of paper is fine, or you can print and fill out our
optional Repair
Order Form). Give us your name, address, phone number,
e-mail address, and a list of what you're sending
so we can notify you of any discrepancies. Also, if possible, please
include a description of the problem, and whether it's intermittent or
delayed. We put everything we repair through a
complete diagnosis before and after repair, but it helps the tech to know
if there's something in particular he or she should focus on.
Step 3
Ship to:
BEFORE SHIPPING, PLEASE NOTE:
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> We ship within
the United States and to
Canada, Europe, Australia, New Zealand and Japan. Service to the rest of the world is limited
to countries where freight insurance is available; please inquire
before shipping us your equipment for repair or ordering. |
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We don't return your original packaging. Do not include the
manufacturer's original container if it is important to you.
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If you want to
send us an item that is not listed in our pricelist or that
you have not received a repair quote for, please
email us for special
instructions before shipping. |
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> We
charge the full repair price
even if we can't find a problem.
Here's why. |
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> If your equipment
has suffered a lightning strike, power surge or liquid damage, it's possible that
surcharges may apply due to above average parts / labor required.
However, we will not proceed without getting your approval, and
there is no charge if you decide to not have us repair your unit. |
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For your protection, we insure your
equipment for three times the base repair
price, plus the value of billable parts and surcharges.
Unrepaired items carry no insurance except the minimum $100.00
per shipment if shipped via FedEx. In the unlikely event your
equipment is lost or damaged, our liability will be confined to the
settlement amount we receive from the carrier. By
sending us your equipment for repair, you agree that this is our maximum
liability. |
Ship to:
Barclay
Enterprises, Inc.
2275 LaCrosse Ave #201
Colton, CA 92324 |
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Go here for
information about how we'll return your equipment to you. |
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