Barclay Enterprises, Inc.

Setting the Standard  of Quality®



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Barclay Enterprises, Inc.
 TELEPHONE EQUIPMENT REPAIR & SALES


Celebrating our 21st anniversary....made possible by thousands of satisfied customers!

2275 LaCrosse Ave #201  Colton, CA 92324   Shipping instructions
1-800-513-9962 (From Canada: 909-783-9091)  7:30.a.m. - 4:00 p.m. PST

Barclay Enterprises announces acquisition of G&S Teletronics' telephone repair division. Click here for details...

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  SALES PRICES

     Multi-Line Business Telephones, Systems & Parts, including control units, cards, consoles, boards, modules, power supplies, etc.

  
 Cordless Phones
          Panasonic KX-TGA
         Siemens Gigaset
         Other Cordless

  
 Answering Machines

   REPAIR PRICES

     Multi-Line Business Telephones, Systems & Parts, including control units, cards, consoles, boards, modules, power supplies, etc.

  
  Consumer Telephones (corded)

    Cordless Phones
          Panasonic KX-TGA
          Siemens Gigaset
         Other Cordless

  
  Answering Machines


  
   Your model isn't listed?

  
   REPAIR SERVICE FAQs
      
How to Send Us a Repair
How to send us a repair

       How to Pay for a Repair

    
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  Quality Standards

       Repair Warranty

      
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Advance Replacements

      
Surcharges

       No Trouble Found

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        “Setting the Standard of Quality”® since 1988   Barclay Enterprises, Inc.

 

TECHNICAL SUPPORT
See special note at bottom of page regarding Siemens cordless.

We support what we sell and repair! If you're having a problem with equipment you bought form us or had us repair, feel free to contact us.

Except in cases of extreme urgency, it's faster if you email your question / complaint via our inquiry form. Unless your problem is an emergency, it's unlikely we will immediately pull a technician off the repair bench while he's in "surgery". The techs check their emails frequently throughout the day between repairs, and emailed requests for tech assistance take precedence over non-emergency phone calls. With emailed requests, the tech has an opportunity to prepare himself, pull paperwork, and in many cases he can simply email written instructions.

In any event, please note that unless other arrangements have been made, free technical support does not include guidance relative to installation, programming, configuration, proper use, or compensating for user error.


Technical assistance for equipment you did not buy from us or have us repair is extremely limited and is handled EXCLUSIVELY via our inquiry form. As a rule, we do not assist with 1) troubleshooting your problem, 2) identifying what you currently have, 3) determining what  you need or want to buy, 3) system configuration (system quotes), 4) compatibility questions, 5) explaining product features, 6) programming or 7) helping you decide whether you should repair/replace.

Special note regarding Siemens cordless

We provide technical assistance for Siemens cordless only if you bought the equipment in question (1) from us, (2) directly from Siemens or (3) brand new from an authorized Siemens dealer prior to 2004. Proof of purchase may be required.

We are receiving too many requests for help from people who have recently bought used equipment from competitors who are unable to provide tech assistance and who attempt to pass their customers off to us or to Siemens for help. We do not give tech assistance to our competitors' customers. Also, unfortunately, Siemens no longer supports their 2xxx, 4xxx or 8xxx cordless systems, and instead they send people our way for assistance. We are happy to provide assistance, but only to people who originally bought their equipment new from Siemens or new from an authorized dealer fresh from Siemens (i.e., prior to 2004) --- not from one of our competitors in the secondary (used) market.