Barclay Enterprises, Inc.Setting the Standard of Quality®
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Barclay Enterprises, Inc.
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Barclay Enterprises, Inc.
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Read
what our customers had to say about their Barclay repair or
purchase. |
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"I was almost at wits end in
trying to get the phone system to work, and after trying to call
[the manufacturer's] customer support with absolutely no success, I
was truly getting frustrated. My last call was to Barclay and by chance I
reached Chris in Technical support. Not only was he
understanding of my frustration, but possesses such a in-depth
knowledge of the phone system that we had my issue resolved within
minutes. Richard A-G., Mebane, NC |
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"Hi! After reinstalling my answering machine I finally recorded a new outgoing message yesterday and put it back in operation. In July my machine will be 20 YEARS OLD! NOW it works like NEW! THANK YOU! It did take a few weeks for repair but it was worth the wait!" Dave F., New Milford, NJ |
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"Just to let you know, I've purchased your product and I give compliment to the work that you guys do. This is why I keep ordering from you or have our phones repaired through your company. I am a happy camper and as long as you produce quality service equivalent to your price, then you can't go wrong. Thanks so much!" Fran T., Honolulu, HI |
| "Received
Pad Mate........I installed it.........MY PHONE IS BACK!!! THANKS!!." Christina M., Pawling, NY |
| "Phone
came in and works perfectly!! Thanks for all
your
expedient attention in getting this to me." Jim M., St. Louis, MO |
| "I
received my phone in excellent condition. It was well packed and in top
condition. I feel I made a smart choice in ordering from Barclay
Enterprises Inc. Thank You." Betty K., New Philadelphia, OH |
| "Just
wanted to let you know I got the handset back and your folks did it well,
the first time, and I am very happy to have it back. Thanks alot!" Jeff B., Gerlach, NV |
| "I
just wanted to thank you again for doing more than you were required to
do. The phone looks in really good shape and appreciate the extra effort." Peter G., Brooklyn, NY |
| "I
really appreciate that you and your company offer support
and repair as [the manufacturer] does
not. And even if they did, I doubt that I would
receive the same level of customer service...
There is no doubt that if I get
"hung-up," you will get the call for repair." Michael G., Petaluma, CA |
| "Thank you
for persevering! We are so glad to have the phone working like new again.
When we remodeled our kitchen, we made the mistake of wiring the power
cord into the wall so that only the phone end of the cord came out through
the wall and plugged into the phone. When this phone failed we discovered
that the power plug did not fit any of the new phones we could but. So
you've saved us having to tear out part of our kitchen wall! Thank you!" Peggy W., Seattle, WA |
| "I
thank you very much... it works just the way I wanted to ... again I say
thank you. I'm now a very happy customer." Orv O., Lakewood, WA |
| "Thank
You!!!!!!!!!!!! You are a HERO we are back in
business again. Thank
You so much!" Chris Q., San Diego, CA |
| "The
phone arrived today looking and working as good as new. Thanks." George C., Concord, CA |
| "I
bought Pad-Mates for 2 of my Panasonic phones and was skeptical about how
much they would help my problem. They worked wonders and I'm thrilled.
Just wanted to say Thanks!" Maureen S., Dover, NH |
| "Thank you
for making your product!!!!!!" [In
reference to our repair kit for cordless phones.] Carmen S., Garland, TX |
| "Your
service is the best I've ever experienced on the web.
I was desperate, and had come to hate my portable phones. The idea
of putting in a new system (we had five Panasonic handsets) was
overwhelming. I'm too busy running my business to mess with phones.
While searching for a new system, I stumbled across Barclay Enterprises on
the web, and you saved the day. I sent two
handsets and had them back the same week. I do business all day on the
web, and you provided, by far, the best customer
service I have ever received from any company. Chris is a professional
from start to finish. I wish all web businesses would take customer
service lessons from him. Two more handsets on the way for repair!
I can't thank you enough." Mark M., Chicago Park, CA |
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"THANK YOU! Just
got my other 2 phones back. All I can say is wow! They work / look great!" Gregg J., Colorado Springs, CO |
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"Thank you so much....
Can't believe we have lived with this beeping
for so long. I appreciate your help." Janae C., Dallas, TX |
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"I just wanted to take a moment and thank you
for the great fix for my keypad #1 button problem. I installed it with
the written instructions with no problem at all. My phone works
wonderfully now. I really appreciate it." Nikki F., Lenoir City, TN |
| "Thumbs
up for your environmental awareness." [In reference to our
using recycled packaging, cushioning material and outer cartons when
practicable.] Cary C., Ojai, CA |
| "I am still shocked...
at first of all... the
awesome service... and an even greater product. We'll
be sending in a couple of phones within the next few days...
but wanted to thank you for an
unbelievable service you're providing.
Again thank you." Hovik A., Glendale, CA |
| "Thank you
for the wonderful repair..." Rich B., Milwaukee, WI |
| "I
did mention that we had very good service & prices from you in the past,
but I will be happy to remind them
[the organization she donated her phone system to]
in an e-mail. Thanks again." Karyn C., Centerline, MI |
| "Hi,
I just wanted to drop a line to tell you, we love this phone system. I
got the credit.
Thanks for being so helpful and honest in your business
dealings. It is a hard quality to find these days, so I wanted you
to know how much it was appreciated. Believe
me, I will recommend you to any one that has a
phone problem." Jane Ellen W., Sacramento, CA |
| "We received the phone
today and it exceeds my expectation! I've had a hard time finding a
compatible replacement with our system here at the church. The phone is
better than new! We really appreciate your honest dealings and wish you
continued success! Blessings, Lynn A., Church Administrator, Post Falls, ID |
| "You guys are great!" Ray G., Ottawa, Ontario |
| "First (and
foremost) a very large "Thank You" for your excellent service. I received
my order early on Friday morning after placing it at noon on Thursday! It
is all up and running without a hitch,
even including renaming all 8 phones! You guys are great. Breck C., Atlanta, GA |
| "I just want you to
know that I am very pleased with your repairing of the two Kanda phones I
sent you. At last we have full communications between phones in our house
(7 stations) and best of all my wife is a decided fan of your ability to
repair what we all considered unrepairable. Many thanks, William M., San Fransisco, CA |
| "Earlier this week I
received my repaired Siemens Gigaset 2420. I was very impressed how the
unit was packaged with care, exterior surfaces cleaned and response to the
5 day rush request. From the packaging alone, I could tell there si pride
in the work and wanted to acknowledge your efforts. If I ever need future
repairs, I know where to go. Best regards, Jay D., Highlands Ranch, CO |
| "The I.T. department of
our parent company referred us to you with a very high recommendation." Melva R., San Antonio, TX |
| "On or about 12/11/06
you shipped back to me my Phonemate telephone/answer machine. To say my
wife and I are impressed with your work is an understatement. The phone is
clean and as attractive as when it was new. All features work just as they
did when we took it out of the original box. People in Alabama like to
know when they have done a good job...so...please tell all who worked on
our unit...'they did good'. Sincerely, Paul & Roger B., Florence, AL |
| "I felt compelled to
comment on your service. TERRIFIC!! It works great and I'm delighted.
Thank you! I plan to give your name to a couple of our local retailers,
both of which told me my phone couldn't be repaired! Vic F., Burlington, Ontario |
| "Aloha! It has been
quite some time since I have contacted you, but what can I say? You people
did such excellent repairs on our phones that I need not contact you (like
the Maytag machines)." Fran T., Honolulu, HI |
| "I want to thank you
for an excellent job done in repairing the three Panasonic handsets sent
to you. Great service and I'm working at sending you a couple more before
too long. Thanks again! Andre W. , Coral Gables, FL |
| "We just got the Unit
and hooked it up. It's great to have our phone system back up and
running! We just wanted to thank you and your company for providing such
great service and options. Your staff was very friendly and explained our
options and worked with us to get the system we needed here as soon as
possible. We really appreciate it! We will recommend you to every business
we know and deal with and we will keep you on file in case we need your
excellent services again in the future! Sincerely, Samantha M., Ashland, OH |
| "We recently set up an
account with you all and sent in our first two phones to be refurbished. I
was a little skeptical because they were [an] older model phone, but I
have to say I was impressed. You all did a great job of repair and
refurbishing the phones and they are working great!! Just wanted to let
you know I think you do good work. Thanks,
Richard R., Melbourne, FL |
| "I want to thank you
for an extraordinary act of kindness. October 4, I called you in a state
of desperation; our Partner Plus system had gone out of service. Hours
spent reading the manual and tinkering as well as phone calls to a number
of companies was frustrating. Then my good fortune was to call you. We had
a poor phone connection over my cell phone which led to repeated
redialing. Through out this trial you were patient and solved the problem.
Thank you, David C., Palos Verdes, CA |
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