|
|
HOME / ABOUT US |
TESTIMONIALS |
CONTACT US |
SALES PRICES
Multi-Line
Business Telephones, Systems & Parts,
including control units, cards, consoles,
boards, modules, power supplies, etc.
Cordless
Phones
Panasonic
KX-TGA
Siemens
Gigaset
Other
Cordless
Answering
Machines |
REPAIR
PRICES
Multi-Line
Business Telephones, Systems & Parts,
including control units, cards, consoles,
boards, modules, power supplies, etc.
Consumer
Telephones
(corded)
Cordless
Phones
Panasonic
KX-TGA
Siemens
Gigaset
Other
Cordless
Answering
Machines
Your model isn't listed?
REPAIR SERVICE FAQs
How to Send Us a Repair

How to Pay for a Repair
Return Shipping Charges
Quality Standards
Repair Warranty
Turnaround & Rush Service
Advance Replacements
Surcharges
No Trouble Found |
WARRANTY |
RETURNS
& REFUNDS |
FEATURED ITEMS |
TECHNICAL SUPPORT |
MANUALS & USER GUIDES |
LOOKING TO SELL? |
T-WASTE®
PROGRAM |
WEB PARTNERS |
MUSIC-ON-HOLD |
KEYWORDS
“Setting the
Standard of Quality”®
since 1988 Barclay Enterprises, Inc. |
| |
|
WARRANTIES IN
PLAIN ENGLISH
For full
warranty statement, consult our
full warranty policy.
We back our sales and repairs with
the following warranties:
-
ONE YEAR
WARRANTY
on sales and repair & refurbish service on
consumer & business telephones (corded) and telephone systems --- including boards,
cards, control units, KSUs, modules, power supplies, speaker units, consoles,
DSSs, and BLFs. For repairs, our warranty covers all functional defects
for a year, not just the original
repair. For details and limitations, consult our
full warranty policy.
-
90 DAY
WARRANTY on cordless telephones and answering machines
(with extended warranties on certain Panasonic keypads as noted below).
For cordless repairs, our warranty covers all functional defects
during the warranty period, not just the original
repair. For details and limitations, consult our
full warranty policy.
Please note the following extended keypad
warranties. For repairs, warranty
applies to all buttons, not just the ones that were originally acting up.
There are no limitations or exclusions. Does not apply to keypads sold
separately.
-
LIFETIME
WARRANTY on the keypad (Perma-PadTM)
for Panasonic KX-TGA400B and KX-TGA200B cordless handset sales and repairs.
"Lifetime" is defined as "for as long as you own your handset."
-
2 YEAR
WARRANTY on the keypad for all Panasonic KX-TGA420B cordless telephones we
sell or repair.
-
1 YEAR
WARRANTY on the keypad for all Panasonic KX-TG2000 and KX-TG4000 base
stations we sell or repair.
HELPFUL
TIPS ON SENDING US A WARRANTY RETURN
-
If the unit
is misbehaving as soon as you receive it, or if you're NOT entirely sure
it's defective, email our technical
department and ask them what they think. It could be a programming problem
or user error. (Happens more than people care to admit!) This extra step
might save you some hassle and expense.
-
If you're sure
the item is defective and it's under warranty, just send it to us. You DON'T
need to call to get a return authorization # (the warranty sticker will have
the vital information we need). However, please be sure to:
-
Write
"WARRANTY" in really BIG letters on the outside of the box and also
on your packing list. This will insure that your return will be inducted
promptly upon receipt by our Receiving department.
-
Include a
detailed description of the problem(s), including whether it is
delayed or intermittent.
|
|